Computer trouble? I'll come to you.
Patient, plain-English tech help across the Comox Valley — in your home or at your business. You'll know the price before work starts.
- Comox Valley local
- Free phone diagnosis
- Fixed price before work starts
What I help with
If it plugs in, has a screen, or connects to the internet
— it's probably something I can sort out.
Computers
New computer set up properly. Old one made fast again. Viruses gone.
Wi-Fi & internet
Dead spots fixed, new router set up, and every device reconnected and actually working.
Printers, phones & tablets
The printer that worked yesterday. The phone that won't sync. The tablet nobody can log into.
One-on-one lessons
Learn your own device, at your own pace, at your own kitchen table. Including AI tools, explained without the hype.
Scam protection & online safety
Know what's real. Passwords sorted, accounts locked down, and someone to ask when an email looks off.
No surprises
How pricing works
A straight answer by phone, at no charge.
Describe the problem when you call — you'll hear what's likely wrong, and whether it's worth fixing, before anyone drives anywhere.
You get a firm price before any visit.
Not an estimate. Not an hourly meter running while you watch. The actual number, agreed before the drive out.
If it can't be fixed, you don't pay.
No charge for the attempt.
No surprise bills. Ever.
If something else turns up along the way, the work stops and you decide first.
Most home visits fall between $80 and $150, and you'll know which before work starts.
How it works
Three simple steps
Call or text
Tell me what's going on in your own words. You don't need to know the technical terms — describe it however makes sense to you.
Help comes to you
Your home or your shop, at a time that suits you. Nothing to unplug, nothing to carry, nowhere to drive.
Everything explained
In plain English, as many times as you'd like. Then a follow-up afterward to make sure it's still working.
The difference
Why people call me
You get your own tech
Not a rotating dispatch tech, not a call centre. Someone who learns your setup and remembers it next time.
Nothing to unplug, nowhere to drive
Help comes to your house or your shop — and everything is working again before the visit ends.
Explained so it makes sense
Fixing the computer is the easy part. Making sure you understand what happened is the job.
No hardware to sell you
So there's no reason to tell you that you need a new computer when the old one just needs a tune-up.
You'll know the price before work starts
The phone diagnosis is free, and the number is agreed before anyone drives out.
Care plans
Never wonder who to call
Most people wait until something is properly broken before they call for help — because they don't know what the bill will be. A care plan removes that. Call about the small things. That's what it's for.
Plans start at $29/month. There's one for households, one for families looking after a parent, and one for small businesses.
Someone to call, without wondering what it'll cost
- Unlimited phone help
- An annual on-site tune-up
- Priority when something urgent breaks
For business
Small business tech, without the agency price
Websites, business Wi-Fi and networks, Google listings that actually bring in calls, and staff training on the tools you already pay for — including AI.
One person who knows your setup and picks up the phone.
Who's coming to your house
I'm Mani Fateh. I live in Courtenay, I've worked in technical support and IT, and I hold a diploma in Business Information Systems. Local Tech Solutions is what I do full-time.
When you call, you get someone who already knows what your setup looks like — and right now, that's me. I'm the one who comes to your door.
Service area
Where I work
Courtenay · Comox · Cumberland · Royston · Merville · Union Bay · Black Creek
Somewhere else in the Comox Valley? Call and ask — I usually can. A small travel fee may apply outside Courtenay and Comox.
Common questions
Before you call
- How much will it cost?
- You'll know before anyone drives out. Describe the problem by phone at no charge, and you'll get a firm price before any visit — not an estimate with an hourly meter behind it.
- What if it can't be fixed?
- Then you don't pay for the attempt. And if a repair isn't worth the money, you'll be told honestly rather than sold one.
- Do I have to bring my computer somewhere?
- Never. Help comes to you. That's the whole idea.
- I'm not very good with technology. Is that a problem?
- That describes most of my clients. You don't need to know the right words — describe it however makes sense to you and I'll work it out.
- Will I get the same person each time?
- Yes. You'll have your own tech who knows your setup before arriving — not whoever's free that day.
- Can you answer a quick question over the phone?
- Sometimes a quick question has a quick answer — call and ask. If it needs hands on the keyboard, I'll come out.
- Do you work with businesses too?
- Yes — websites, networks, Google listings, staff training, and monthly support plans.
- How soon can you come?
- Usually within a few days, often sooner. Care plan members get priority.
Let's get it sorted
Call or text +1 (778) 817-1033 — or send a message and you'll hear back the same day.